This policy explains how payments, subscriptions, and refunds are handled on Kounta.
Kounta is a Software-as-a-Service (SaaS) platform that provides tools for managing sales, inventory, expenses, and business operations.
Kounta offers a 7-day free trial for new users. During this period, you can explore features and decide if the platform is right for your business before making any payment.
All payments made for Kounta subscriptions are non-refundable. This includes monthly, yearly, and upgraded plans.
Once payment is completed, access to the platform is granted immediately. Because Kounta is a digital service, refunds cannot be issued after access has been provided.
You may cancel your subscription at any time. Your plan will remain active until the end of your billing period, and no further charges will be applied.
If you experience duplicate charges or issues with payment processing, please contact us immediately so we can review and resolve the issue.
In rare situations such as billing errors or technical issues, we may review refund requests on a case-by-case basis.
Email: support@kounta.cc
WhatsApp: +234 703 686 7291
Kounta reserves the right to update this policy at any time. Updates will be reflected on this page.
